This notice explains what personal data we collect through this website, why we need it, who handles it and what rights you have.
Who we are
This website is run by Attic Room Retail Limited, trading as Attic Retail, a company registered in England and Wales (company number 06778881). Our registered office is Astley Grange Farm, Market Harborough, Leicestershire, LE16 7TB.
We are the controller of the personal data described in this notice, which means we decide how and why it is used. You can reach us:
- by post at Astley Grange Farm, Back Lane, East Langton, Market Harborough, Leicestershire, LE16 7TB
- by phone on 01858 545383
- by email at [email address for privacy requests]
What we collect and why
When you contact us
When you send an enquiry or request a consultation through our contact form, we collect:
- your name and email address
- your company name and telephone number, if you give them
- the type of enquiry, and your preferred date and time for a consultation
- your message and anything you include in it
We use these details only to reply to you, arrange any consultation you ask for and talk to you about your project. We don’t use them for marketing, and we never sell them.
Our lawful basis for using them is either:
- legitimate interests — our interest in answering enquiries about our work; or
- steps before a contract — things you ask us to do before we agree to work together, such as arranging a consultation.
You don’t have to give us any details, but we need your name and email address to reply.
When you visit this website
Our web host keeps standard server logs of visits to this website. These record technical details such as your IP address, browser type, the pages you request and the date and time. We use them only to keep the website secure and working properly, which is in our legitimate interests.
Who handles your data
These service providers handle personal data for us as processors. They may only use it on our instructions and must keep it secure.
- [form provider, e.g. Formspree] receives what you send through our contact form and forwards it to our inbox. It may also record your IP address to help filter out spam.
- Our web hosting provider runs the server for this website and keeps its logs.
- Our email provider stores the messages we receive, including your enquiry.
If any of these providers store data outside the UK, we make sure it is protected by safeguards recognised in UK law, such as adequacy regulations or the International Data Transfer Agreement.
We don’t share your details with anyone else unless the law requires us to.
How long we keep it
- Enquiries: for as long as we need them to deal with your enquiry and any project that follows, then we delete them.
- If we work together: we keep the records we need for tax and accounting for as long as the law requires.
- Server logs: only for as long as they’re needed to keep the website secure, then they’re deleted.
Your rights
Under UK data protection law, you have the right to:
- get a copy of the personal data we hold about you (access)
- have it corrected if it’s wrong (rectification)
- have it deleted (erasure)
- ask us to limit how we use it (restriction)
- object to us using it (objection)
- receive it in a format you can reuse elsewhere (portability)
Some of these rights only apply in certain situations. To use any of them, contact us using the details on this page. We’ll normally reply within one month, and there’s usually no fee.
If you’re unhappy with how we’ve handled your data, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.
Cookies and tracking
This website doesn’t set any non-essential cookies, and we don’t use analytics, advertising or other tracking tools, so there’s no cookie banner. Our fonts are hosted on our own website, so your browser doesn’t connect to an outside font service.
Links to other websites, such as Google Maps and our LinkedIn, Instagram, Facebook and X pages, take you to services that have their own privacy and cookie policies.
Changes to this notice
We’ll update this notice if the way we handle personal data changes. The latest version will always be on this page.
Contact us
If you have a question about this notice or your personal data, or want to use any of your rights, email [email address for privacy requests], call 01858 545383 or write to us at the address above.
Last updated: [date]